Thanks for the Feedback

“Can I give you some feedback?” Rarely do we meet an offer like this with eagerness, curiosity or excitement. Our reaction might be more aligned with concern, skepticism or even fear. However, feedback is essential in all aspects of our lives. We need others to shine a light on our … Continue reading

Feedback That Others Can (Actually) Use

“Criticism, like rain, should be gentle enough to nourish a man’s growth without destroying his roots.” – Frank A. Clark A few months ago, as Decker was wrapping up a series of programs with a large pharmaceutical company, an L&D leader surprised us with his takeaway, stating, “This program made … Continue reading

Raise Those Hands High

When my son was in kindergarten, I volunteered to chaperone a class trip to a local museum. While the majority of the day was spent escorting five-year-olds to the bathroom, I was able to make some keen observations about the students (beyond just that little kids have small bladders). The … Continue reading

Mr. Rogers in the Boardroom? You Bet!

The Boardroom was the U.S. Senate Committee Hearing in 1969 as Chairman John Pastore was investigating whether to pass a $20 million funding bill to PBS. And he was losing his patience as PBS was losing the verbal battle—until Mr. Rogers stepped in. You know him—Fred Rogers, PBS star and … Continue reading

Make Your Content Pop…Like a Rock Star

Nicky Jam. Ozuna. Gente de Zona. I am a huge Latin urban pop fan. I love dancing bachata to Dominican music. I listen online to a Spanish-language radio station. And I have a celebrity crush on Grammy award-winning global artist Pitbull. So when Pitbull recently hosted a weekend Caribbean cruise, I … Continue reading

Remote Presenting: Set Up For Success

Webex GoToMeeting Zoom BlueJeans Google Hangouts You’re probably using one of these and if you’re not, you should. Here are some tips to make any and all video conferencing better: If you look at every video call as an experience, you’ll want to make each one that much better. Avoid … Continue reading

Vocal Variety: 3 Tips

It’s undeniable that the way your voice sounds has a lot to do with how you come across. As reported in the Wall Street Journal, people who hear recordings of rough, weak, or strained voices tend to label the speakers as negative, weak or tense. While people with strong voices … Continue reading

The Price of Connection

How do you put a price or value on connection? On being present? Jay-Z is a genius and talent in music who is practically unequaled. As I watched him as a guest on David Letterman’s Netflix show, My Next Guest Needs No Introduction, I was fascinated by the subject matter … Continue reading

Be Brief. Be Bright. Be Gone.

“…and the long and short of it is?” Sometimes, we feel compelled to prove how much research we’ve done, how much credibility we have and how thorough we’ve been by sharing every little detail. Problem is, when we do that, people tune out, and we lose the ability to influence. … Continue reading