Where It All Begins: Your Listeners

You can’t pass go, you can’t collect $200 (let alone $20,000 or $200,000 for your next initiative) if you haven’t gone through the first step:

That’s right. Rephrase your agenda to meet theirs, instead.

Since our goal is to influence others and to persuade them to take action, we can’t talk all about ourselves.

We must step back and ask ourselves some key questions about the audience. This is a critical first step in the process even – or especially – if you know your listener(s) well – for example, your team, your boss, or a key client. While you may have worked with them for years, and understand how they think about and approach a situation, that doesn’t mean that their same opinions, thoughts, and goals translate directly to another subject.

What should you say?

All depends on who’s listening.

 

Avoid Conference Call Hell

Kudos to Tripp and Tyler and the folks at Leadercast for humanizing the Conference Call in Real Life. Even if you have already seen this video, it’s worth watching again because it will make you laugh: With just a few adjustments, you can make your next conference call more efficient. … Continue reading

Crisis Communication: Power of Your Voice

While I was driving to work, I was listening to the morning news on the radio. During a report about the latest Ebola outbreak, I was shocked to hear a voice of calm – it was a doctor and scientist with great bedside manner. Check out the audio from this … Continue reading

A PowerPoint Paradigm Shift

Ever get into the rut of doing what you’ve always done because it’s comfortable – or because it’s the way it’s always been done? I’m talking about presentations – specifically the ones where you use PowerPoint. We were reminded of this when a client recently shared that he led a … Continue reading

Coordinating Schedules? You Can Do Better.

Ever have the experience where you get an email asking if you and another colleague are willing to talk, huddle, brainstorm or follow up on a new initiative? Contrast these two examples: “Can you meet for 30 minutes on Thursday between 9-11am to discuss the new initiative? If not, give … Continue reading