Heads Up, Phones Down

When I was at dinner last night, I couldn’t help but notice that everywhere I looked, people were on their phones. At one table, I saw a person talking to someone who was staring at his phone during the whole conversation. With 24/7 access to email, to Facebook, to Twitter, … Continue reading

We’re Exci-TED.

It’s the most wonderful time of the year: TED Conference Time. As participants in #TED2013 Live, we’ve been privy to this year’s ideas worth spreading. With so many ideas (over 84 different talks in 4 days) – which ones do we remember most? Those that were well-communicated, of course. Fact: … Continue reading

Emotion and Story Rule

You’ve heard us say it before, and we’ll say it again: People buy on emotion and justify with fact. There’s no better place to watch emotions unfold than on the Super Bowl, and it’s no surprise to us that the commercials that stood out were the ones that got us … Continue reading

Using Twitter Well – Groups and more…

You build relationships through spontaneous, casual, open and ‘dialogue’ communications. This is primarily done in the communications medium of face-to-face and not in text – until Twitter. Twitter is powerful enough to use right now, but will become even more of a relationship builder as people use the ‘group’ function. … Continue reading

Open Communication – Now and Forever?

(UPDATE: See this clip from CNN 6/20/09, 4 days after I wrote the following post. They now call it “the Internet Revolution.”) The Iran protests and Twitter’s hand in dramatically showing that an oppressive regime can no longer censor dissent may have changed communications forever. Ahmadinejad’s regime thought they had … Continue reading

How to Start Communicating on Twitter

 Exploding – the word for Twitter, and Social Media for that matter. There’s a lot of misunderstanding about Twitter, and particularly about getting started, so this post is JUST about that – and will be a little texty. Timely though, since I’m about to speak to a major Association’s Management … Continue reading