Adapt – Stay on Course

Adapt-Stay-on-Course-blogOne of my favorite things in any race is when they show where racers should be, compared to where they are. They did it with Secretariat and American Pharoah (like the photo, above), they do it during the Olympic sprints, and we do it with ourselves and our yearly goals.

In so many of our coaching sessions and programs, we reference Maxwell Maltz, who said, “It takes 21 days to change a habit.” Well, you’re on day 22 of the new year – how are you doing on your changes? Are you on track?

Your communication skills are habits. They can change. In fact, they have to if you want to accomplish more, influence more, and get bigger and better results.

If you’re not working on anything – start today.

Need more lightness? Bigger gestures? More listener focus? If you’re reading this, you already have your pivot points.

There are great rewards if you can make the change.

One client would always say, “Right?” during meetings, on calls, and in between thoughts. It was a pesky filler word that she worked hard to change. I had an hour-long call with her this morning, and I didn’t hear her say “Right?” at all.

The result: more confidence, more credibility and more momentum to carry her team through the change management initiative she’s driving this year.

What have you changed?

Heads Up, Phones Down

When I was at dinner last night, I couldn’t help but notice that everywhere I looked, people were on their phones. At one table, I saw a person talking to someone who was staring at his phone during the whole conversation. With 24/7 access to email, to Facebook, to Twitter, … Continue reading

I Don’t Need to Prep. I Can Wing It.

Does your calendar look like the above? Many do. Just yesterday I was talking with an executive about an upcoming meeting. A few minutes into the conversation, he realized, “Whoa. This is a way bigger deal than I thought.” This is a critical week for meetings, as we’re all squeezing … Continue reading

“So” is the new “Um”

You know to avoid “um” and “uh,” but what about “so”? “So” is the newest filler word on the block. It made it on this list of words that can sink a job interview, and NPR calls it a “weasel word” that can make it seem like you’re trying to … Continue reading

Typos and Airplane Trays

Ever flipped down an airplane tray and said, “Eeeeew”? If these things aren’t serviced, checked and cleaned, what about the engine? Am I safe? Am I taken care of? Makes you wonder. Just last week, we received an email to *protected email* that referenced Mr. Becker. Since my last name is … Continue reading

What’s Your Mindset?

One of my extracurricular activities for the last four years has been coaching soccer. Now that our team is U9 (nine years old and under, for those of you without kids), I’ve just about reached the final year of my pay grade. Until this point, the biggest difference in the … Continue reading

Emotion Earns the Extra Mile

For Father’s Day this year, my three boys joined forces and created a special homemade book filled with memories about what I meant to them. It was bound together with a little help from Mom, I presume. And they presented it to me while we were away on a family … Continue reading

Falling on Deaf Ears

We’ve all been there. Eyes glaze over, attention is diverted to the closest device…it’s that moment when you realize everyone in your meeting has tuned out. Your message is falling on deaf ears. We’re thankful that Chip and Dan Heath wrote the foreword for our new book, and in it, … Continue reading

What Does Your Face Say about Your Leadership?

“A picture is worth a thousand words.” We’ve all heard that. But what about the face you present to your colleagues or a potential group of investors? It matters, too. Leadership is not just how we communicate ourselves verbally, but visually. As a leader, your facial expressions can set, or … Continue reading

Lead Better: Through Transparency

In a culture where lies overshadow the major bright spots in business, politics and life, we are clamoring for trust. And what is one tool we can use to engender trust? Transparency. Transparency is intentional openness, accountability and accessible communication. Rather than taking a CYA, protect-and-defend approach, transparent leaders share … Continue reading