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	<title>Decker Blog &#187; Top 10</title>
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	<description>Create Your Communications Experience</description>
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		<title>Steve Jobs the Communicator</title>
		<link>http://decker.com/blog/2011/10/steve-jobs-the-communicator/</link>
		<comments>http://decker.com/blog/2011/10/steve-jobs-the-communicator/#comments</comments>
		<pubDate>Thu, 06 Oct 2011 16:51:13 +0000</pubDate>
		<dc:creator>Bert Decker</dc:creator>
				<category><![CDATA[Communication Skills]]></category>
		<category><![CDATA[Leadership and Communications]]></category>
		<category><![CDATA[Newsworthy]]></category>
		<category><![CDATA[Speakers]]></category>
		<category><![CDATA[Apple]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[Steve Jobs]]></category>
		<category><![CDATA[Top 10]]></category>

		<guid isPermaLink="false">http://decker.com/blog/?p=2273</guid>
		<description><![CDATA[&#160; Above all, he communicated his brilliant concepts to millions of people, brilliantly. So much is now being said about Steve Jobs brilliance &#8211; and deservedly so. He was one of a kind. Here is the acknowledged leader and innovator in the world of computers, media, music and business – and yet on the side he built Pixar into the best animation studio in the world and became Disney’s largest stockholder. Amazing. But what strikes me most about Steve Jobs is that he had no peer in inspiring and motivating others. Not just his employees, not just his customers, but [...]]]></description>
			<content:encoded><![CDATA[<p style="text-align: center;"><a href="http://decker.com/blog/wp-content/uploads/2011/10/Steve-Jobs.jpg"><img class="size-full wp-image-2275 aligncenter" style="border: 5px solid black; margin: 20px 25px;" title="Steve Jobs" src="http://decker.com/blog/wp-content/uploads/2011/10/Steve-Jobs.jpg" alt="" width="263" height="192" /></a></p>
<p>&nbsp;</p>
<p>Above all, he communicated his brilliant concepts to millions of people, brilliantly.</p>
<p>So much is now being said about Steve Jobs brilliance &#8211; and deservedly so. He was one of a kind. Here is the acknowledged leader and innovator in the world of computers, media, music and business – and yet on the side he built Pixar into the best animation studio in the world and became Disney’s largest stockholder. Amazing.</p>
<p>But what strikes me most about Steve Jobs is that he had no peer in inspiring and motivating others. Not just his employees, not just his customers, but the world. Because of his communicating ability he became a rock star. I remember when I got up at 5AM to go to Moscone Center in San Francisco to hear him announce the iPhone, and I was too late – the line was already three blocks long. Who could have ever predicted that an executive who really is just making a product announcement would be able to command such attention. Amazing.</p>
<p>He was unparalleled. We had him on our <a title="Steve Jobs Top Ten" href="http://decker.com/blog/2009/12/top-ten-best-and-worst-communicators-of-2009/">Top Ten Best Communicators</a> list several times – and actually he could have been #1 every year but that would have been boring.</p>
<p>He was never boring. He brought us so much. He is a worthy model to emulate. He will be so missed.</p>
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		<slash:comments>3</slash:comments>
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		<title>Nominate for the Top 10 &amp; win a seat in our program!</title>
		<link>http://decker.com/blog/2011/09/nominate-for-the-top-10-win-a-seat-in-our-program/</link>
		<comments>http://decker.com/blog/2011/09/nominate-for-the-top-10-win-a-seat-in-our-program/#comments</comments>
		<pubDate>Fri, 23 Sep 2011 14:43:05 +0000</pubDate>
		<dc:creator>Ben Decker</dc:creator>
				<category><![CDATA[Special Event]]></category>
		<category><![CDATA[Charlie Sheen]]></category>
		<category><![CDATA[Donald Trump]]></category>
		<category><![CDATA[Gary Johnson]]></category>
		<category><![CDATA[Herman Cain]]></category>
		<category><![CDATA[Jon Huntsman Jr]]></category>
		<category><![CDATA[Michelle Bachmann]]></category>
		<category><![CDATA[Mitt Romney]]></category>
		<category><![CDATA[Newt Gingrich]]></category>
		<category><![CDATA[Rick Perry]]></category>
		<category><![CDATA[Rick Santorum]]></category>
		<category><![CDATA[Ron Paul]]></category>
		<category><![CDATA[Sebastian Pinera]]></category>
		<category><![CDATA[Thaddeus McCotter]]></category>
		<category><![CDATA[Tony Hayward]]></category>
		<category><![CDATA[Top 10]]></category>

		<guid isPermaLink="false">http://decker.com/blog/?p=2223</guid>
		<description><![CDATA[Fall is here (though, we San Franciscans consider this summer), Q4 is wrapping up, and so begins the planning for end-of-year. For Decker, that means narrowing and locking in the short list of Top 10 Best and Worst Communicators of 2011. Here&#8217;s the fun twist &#8211; you can nominate! And, if you nominate someone who we haven&#8217;t yet considered, and that person makes our final list, you&#8217;ll get a seat in an upcoming Decker Made to Stick Messaging program in San Francisco or New York City! Time is ticking, so get your ideas down in the comments right away for a [...]]]></description>
			<content:encoded><![CDATA[<p>Fall is here (though, we San Franciscans consider this summer), Q4 is wrapping up, and so begins the planning for end-of-year. For Decker, that means narrowing and locking in the short list of <a href="http://decker.com/blog/2010/12/the-top-ten-best-and-worst-communicators-of-2010/" target="_blank">Top 10 Best and Worst Communicators</a> of 2011.</p>
<p><strong>Here&#8217;s the fun twist</strong> &#8211; you can nominate! And, if you nominate someone who we haven&#8217;t yet considered, and that person makes our final list, you&#8217;ll get a seat in an upcoming <a href="http://decker.com/what-we-do/made-to-stick-messaging.php" target="_blank">Decker Made to Stick Messaging program</a> in San Francisco or New York City! Time is ticking, so get your ideas down in the comments right away for a chance to win.</p>
<p>Weigh in below with your thoughts on who has shined this year, and who has really fallen. Could be in business, sports, politics, entertainment.. you name it. If they&#8217;ve made an impact (bad or good) with their communications, they could make the cut.</p>
<p><a href="http://decker.com/blog/2010/12/the-top-ten-best-and-worst-communicators-of-2010/" target="_blank">Last year&#8217;s list</a> featured Sebastián Piñera of Chile as Best, while <a href="http://www.youtube.com/watch?v=MTdKa9eWNFw&amp;feature=player_embedded#!" target="_blank">Tony Hayward of BP</a> was by far the Worst. So what about<a href="http://decker.com/blog/wp-content/uploads/2011/09/sheen.jpg"><img class="alignright size-medium wp-image-2227" title="Charlie Sheen bad communicator" src="http://decker.com/blog/wp-content/uploads/2011/09/sheen-300x300.jpg" alt="" width="300" height="300" /></a> this time around?</p>
<p><a href="http://decker.com/blog/wp-content/uploads/2011/09/debate.jpg"><img class="alignleft size-medium wp-image-2229" title="Republican Presidential Debate Orlando best or worst communicators" src="http://decker.com/blog/wp-content/uploads/2011/09/debate-300x214.jpg" alt="" width="300" height="214" /></a>Here are some thoughts to get you going:</p>
<ul>
<li>Should Donald Trump be among the best or worst?</li>
<li>Any of the Republican presidential candidates worthy of a list?</li>
<li>Charlie Sheen spent most of the year earning his spot on the Worst, but recently has changed his tune. Thoughts?</li>
</ul>
<p>Year after year, we produce the Top 10 Best and Worst Communicators because, aside from people loving it, there are great teaching points around effective communications that we can all learn from and use. Stay tuned for the official release in a couple months, and in the mean time, chime in with your thoughts!</p>
<p>&nbsp;</p>
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		<title>Starbucks &amp; the lowest common denominator</title>
		<link>http://decker.com/blog/2011/08/video-blog-starbucks-the-lowest-common-denominator/</link>
		<comments>http://decker.com/blog/2011/08/video-blog-starbucks-the-lowest-common-denominator/#comments</comments>
		<pubDate>Fri, 19 Aug 2011 13:00:35 +0000</pubDate>
		<dc:creator>Ben Decker</dc:creator>
				<category><![CDATA[Leadership and Communications]]></category>
		<category><![CDATA[Messaging]]></category>
		<category><![CDATA[CEO Howard Schultz]]></category>
		<category><![CDATA[CNN]]></category>
		<category><![CDATA[economy]]></category>
		<category><![CDATA[Obama]]></category>
		<category><![CDATA[Piers Morgan]]></category>
		<category><![CDATA[Starbucks]]></category>
		<category><![CDATA[Top 10]]></category>

		<guid isPermaLink="false">http://decker.com/blog/?p=2127</guid>
		<description><![CDATA[Starbucks CEO Howard Schultz has been making rounds in the media lately, discussing how his success with reinvigorating Starbucks could relate to turning around the US economy. On Piers Morgan Wednesday night, he made a particularly interesting point about drilling down to the lowest common denominator when communicating a message internally to his team. Here&#8217;s a link to the whole interview. His clear, straightforward style could get him a spot on our Top 10 list for this year. What are your thoughts? &#160; &#160;]]></description>
			<content:encoded><![CDATA[<p>Starbucks CEO <a href="http://people.forbes.com/profile/howard-schultz/74304" target="_blank">Howard Schultz</a> has been making rounds in the media lately, discussing how his success with reinvigorating Starbucks could relate to turning around the US economy. On <a href="http://piersmorgan.blogs.cnn.com/" target="_blank">Piers Morgan</a> Wednesday night, he made a particularly interesting point about drilling down to the lowest common denominator when communicating a message internally to his team.</p>
<p><iframe width="420" height="345" src="http://www.youtube.com/embed/TMYUtX06JmY" frameborder="0" allowfullscreen></iframe></p>
<p>Here&#8217;s a link to the <a href="http://www.cnn.com/video/#/video/bestoftv/2011/08/17/piers.starbucks.schulz.economy.cnn?iref=allsearch" target="_blank">whole interview</a>.</p>
<p>His clear, straightforward style could get him a spot on our <a href="http://decker.com/blog/2010/12/the-top-ten-best-and-worst-communicators-of-2010/" target="_blank">Top 10 list</a> for this year. What are your thoughts?</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
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			<wfw:commentRss>http://decker.com/blog/2011/08/video-blog-starbucks-the-lowest-common-denominator/feed/</wfw:commentRss>
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		<title>Tiger or Tomcat: Perception vs. Reality</title>
		<link>http://decker.com/blog/2009/12/tiger-or-tomcat-perception-vs-reality/</link>
		<comments>http://decker.com/blog/2009/12/tiger-or-tomcat-perception-vs-reality/#comments</comments>
		<pubDate>Wed, 09 Dec 2009 11:00:31 +0000</pubDate>
		<dc:creator>Bert Decker</dc:creator>
				<category><![CDATA[Communication Skills]]></category>
		<category><![CDATA[Speakers]]></category>
		<category><![CDATA[Bernie Madoff]]></category>
		<category><![CDATA[Bill Clinton]]></category>
		<category><![CDATA[Elliot Spitzer]]></category>
		<category><![CDATA[John Edwards]]></category>
		<category><![CDATA[Ken Lay]]></category>
		<category><![CDATA[Kobe Bryant]]></category>
		<category><![CDATA[Larry Craig]]></category>
		<category><![CDATA[Leona Helmsley]]></category>
		<category><![CDATA[Mark McGwire]]></category>
		<category><![CDATA[Mark Sanford]]></category>
		<category><![CDATA[Martha Stewart]]></category>
		<category><![CDATA[Mike Tyson]]></category>
		<category><![CDATA[OJ Simpson]]></category>
		<category><![CDATA[perception]]></category>
		<category><![CDATA[Pete Rose]]></category>
		<category><![CDATA[poor communication skills]]></category>
		<category><![CDATA[reality]]></category>
		<category><![CDATA[Rod Blagojevich]]></category>
		<category><![CDATA[Tiger Woods]]></category>
		<category><![CDATA[Top 10]]></category>

		<guid isPermaLink="false">http://decker.com/blog/?p=820</guid>
		<description><![CDATA[Perception vs. Reality Some don’t want to hear any more about Tiger Woods, some can’t get enough of the story, and I suppose there are even a few who don’t know what I’m talking about. This post should satisfy everyone since it isn’t all about Tiger Woods, but he triggered the thought. From Top Ten to Bottom Ten I’m in the process of finalizing my annual Top Ten Best (and Worst) Communicators of 2009, and a few weeks ago Tiger was on the Best List. He is the first one ever to go from Best to Worst in the space [...]]]></description>
			<content:encoded><![CDATA[<p><img class="alignright size-full wp-image-848" title="tiger Smile" src="http://decker.com/blog/wp-content/uploads/2009/12/tiger-Smile.jpg" alt="tiger Smile" width="100" height="130" /></p>
<p><strong>Perception vs. Reality</strong></p>
<p>Some don’t want to hear any more about Tiger Woods, some can’t get enough of the story, and I suppose there are even a few who don’t know what I’m talking about. This post should satisfy everyone since it isn’t all about Tiger Woods, but he triggered the thought.</p>
<h4>From Top Ten to Bottom Ten</h4>
<p>I’m in the process of finalizing <a href="http://decker.com/blog/2008/12/the-top-ten-best-and-worst-communicators-of-2008/" target="_self">my annual Top Ten Best (and Worst) Communicators</a> of 2009, and a few weeks ago Tiger was on the Best List. He is the first <a href="http://www.sfgate.com/cgi-bin/blogs/abraham/detail??blogid=95&amp;entry_id=53177"><img class="alignright size-full wp-image-853" title="Tiger Nike" src="http://decker.com/blog/wp-content/uploads/2009/12/Tiger-Nike1.jpg" alt="Tiger Nike" width="123" height="112" /></a>one ever to go from Best to Worst in the space of a week &#8212; because the perception was NOT the reality. (This will be a classic case history on <a href="http://www.sfgate.com/cgi-bin/blogs/abraham/detail??blogid=95&amp;entry_id=53177">how NOT to communicate in a media crisis</a>.)</p>
<p>I’ve always said and firmly believe that the <a href="http://decker.com/blog/2008/10/youve-got-to-be-believed-to-be-heard/" target="_self">communications experience</a> you create when you speak (both publicly and one-on-one) dominates how people think and feel about you. And as Abraham Lincoln said,</p>
<p style="text-align: center;"><img class="size-full wp-image-840  aligncenter" title="LincolnQuote" src="http://decker.com/blog/wp-content/uploads/2009/12/LincolnQuote2.jpg" alt="LincolnQuote" width="514" height="131" /></p>
<p>Perception is reality in the eye of the perceiver. And perception remains reality &#8211; until there&#8217;s dissonance.</p>
<p><strong>Those who communicate well:</strong></p>
<p>Real life reality ultimately catches up to those who might be great communicators, and are believed and heard, until it is seen that they don’t walk their talk. The political, corporate, and sports landscapes are strewn with examples: Bill Clinton, Mark Sanford, Larry Craig, John Edwards, Rod Blagojevich, Elliot Spitzer, Ken Lay, Martha Stewart, Bernie Madoff, Leona Helmsley, OJ Simpson, Pete Rose, Kobe Bryant, and many, many more&#8230;</p>
<p>– and now Tiger Woods.</p>
<p>It&#8217;s interesting that there can be redemption, but unfortunately it is rare. How many of those mentioned above actually recovered? Only three to date &#8211; Clinton, Martha, Kobe. And communications led the way.</p>
<p><strong>Those who communicate poorly:</strong></p>
<p>Also interesting is that there just aren&#8217;t very many examples of those who excelled in their fields, were not very good communicators, and fell from grace. They never really had a chance for high-level perception fame &#8211; and because of continuing lack of communication skills a low-level chance at redemption. Two examples come to mind:</p>
<p><a href="http://www.youtube.com/watch?v=up_eQUuiDN0" target="_blank">Mark McGwire</a></p>
<p><a href="http://www.youtube.com/watch?v=I5RKTefN-Xo" target="_blank">Mike Tyson</a></p>
<p>Bottom line, if you communicate well, you have a great launching pad for success. You can wield great influence and celebrity. Communicating is important – even critical – to the highest success in the public market place. But if the perception is not matched by the reality of how one lives, he or she will ultimately fall. And though the best communicators will reach the highest peaks, yet they will also fall the farthest.</p>
<p>Tiger Woods better get to talking.</p>
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