Why Obama Fails As A Communicator

Obama Teleprompter 1Barack Obama came to the Presidency riding the crest of an oratorical tidal wave. Because of that, the media and pundits have said he could do no wrong (communications wise). Well, the emperor has no clothes.

It’s not that President Obama is a BAD communicator, particularly in contrast to the most recent President Bush. It’s just that Obama has failed to live up to his communications promise. He was a great speaker as a candidate but is not so great a communicator now that he is the leader. And he has not expanded his capabilities.

Here’s why:

  • Obama appears aloof and professorial in his many formal speaking situations. He actually holds his head up so his nose is often in the air, lips pursed – not very open and connecting.

  • He puts an enormous emphasis on scripts and the teleprompter. What a burden on his speechwriters, who are actually quite good and very well paid, but overworked. With the frantic and relentless pace and demand of Presidential communications, you very often have to rely on your mind, not your writers. You can’t lead from scripts.
  • And the President is way overexposed. Speaking so often on the less important diminishes the very important, and he could pick his shots much more wisely. Granted that he has put forth so many initiatives he may feel he must push them all, but the “bully pulpit” is best used powerfully, and sparingly.

His popularity ratings have plummeted in recent weeks. Even his controversial Press Secretary Robert Gibbs has a higher favorability rating than the President. It doesn’t have to be that way.

Barack Obama is young, fresh, personable, and has an attractive family. He certainly is bright and has strong opinions. But he is not the Great Communicator. Although that is just one of the reasons his popularity ratings have plummeted, it is a major one. People buy on emotion and justify with fact. At the emotional level, the President just does not connect as well as he could – and should, if he wants another term.

Rule of Three – List of Three

Max Atkinson has a great blog that you will want to visit if you are at all interested in speaking and communications (which is why I assume you are here!) He is the speaking expert from the UK behind “Claptrap”, which is an outstanding movie classic on the use of oratorical devices. Sounds boring, but the 30′ film dramatically takes a woman with moderate education and makes her into a “standing ovation” parliamentary speaker. With Max Atkinson’s help. (Unfortunately the film’s only available in PAL.)

His great post on Barack Obama’s advanced use of alliteration, list of three, and other oratorical devices is not to be missed. Atkinson is a master at coaching and analyzing the written speech. As he mentioned in his email to me, Obama “included 27 three-part lists at a rate of about one every 30 seconds!”

And keep in mind that the “list of three” is not just a device of rhetoric. As a proven principle in physics, it is also used in communicating for

  1. organizing ideas on the spot
  2. creating presentations, and
  3. putting together agendas of any kind

(and a lot of other uses beyond those three.)

It is one of the organizing principles for The Decker Grid, which we use in every program we teach and train. So if you use the Rule Of Three you will be

  1. More prepared,
  2. More persuasive, and
  3. More powerful!

The Speaking Style of Martin Luther King

Martin Luther King’s Speaking Style, and Obama and McCain and Jobs

As we celebrate Martin Luther King’s birthday, we are reminded what a great man he was, and what a great communicator. I have posted before on his speaking style and the use of the great rhetorical and oratorical devices like alliteration, repetition, the ‘rule of three’ and ‘set ‘em up and knock ‘em down.’ His birthday is a great day to take the time and see his entire 17 minute speech here, or at least the short clip of his famous “I have a dream” ending here.

One of the best articles written on Dr. King and his speaking impact and style was by Mark Oppenheimer in the Wall Street Journal. But what I want to post on today is the ‘communication experience’ that Dr. King created whenever he spoke, and was epitomized with his “I have a dream…” speech at the Lincoln Mall in 1963. We can learn a lot from it, and from some comparisons.

Many people think Dr. King read his speech, but he did not. He DID have a written text, and he referred to it a
few times during the first 11 minutes, but he NEVER read his speech. And as Mark Oppenheimer says, “…he speaks brilliantly without notes for the remainder of the speech. It’s like a streetball alley-oop, showing what he can do without even trying.” Although that perhaps diminishes the import of Dr. King’s historic moment, Mark also mentions how “…he had used elements of the speech in hundreds of sermons (and speeches) over nearly 20 years.”

I think Martin Luther King was in a zone. He knew the importance of the event, and while very conscious of what he was doing, he KNEW that he was truly creating an experience not only for the masses at the mall, of which they were an active part of that experience, but for the millions for the ages.

Now, could you imagine what would have happened if he actually DID read his speech. Or used teleprompters. What would the experience have been…

Barack Obama

When he won the Iowa primary, Barack Obama gave a great speech. Some said it was his greatest, that it was historic, and a classic speech. But he used teleprompters.

Now I listed Barack Obama as the #1 Best Communicator of 2006, because it was his communicating that got him into the Presidential race in the first place. And his later New Hampshire speech was a great speech, and I said so at the time, but only gave it a 9 out of 10 because he truly was reading a speech. Look at his eyes as he looks from left to right to left, at the two teleprompter paddles and not at the audience. (In teleprompter speaking you want several focal points which include the audience.) Although very few viewers perceive at the conscious level that he is actually using teleprompters, at the unconscious level it makes a big difference in how they feel. They do not get wrapped up in the experience of Obama like they do with Dr. King. Although Obama very successfully uses many of the oratorical devices of Dr. King, he is not LIVING his speech like King was – you can’t live it when you read it. (And I’m also very surprised that he does not use the teleprompters very skillfully at that.)

John McCain

Now John McCain is not near the level of either King or Obama as a communicator. But watching him there is a parallel lesson about reading a scripted speech, and using teleprompters. In his New Hampshire victory, McCain gave a victory speech that looked more like a concession speech. Here’s a short edited clip so you can see him actually reading his text - and he is not at all authentic, spontaneous or even enthusiastic. And look particularly at the ending, where he struggles to get the wording exactly right, stumbling, and thereby loses the triumphant experience that he wanted to create. Because he read a script.

(For contrast, look at this short clip from today when Barack Obama spoke in honor of Dr. King at Martin Luther King’s former church Ebenezer Baptist. Obama also was reading a script, but the effect was far different.)

Then when McCain won last night in an upset in South Carolina, he used a teleprompter. Someone must have told him he was very stiff in his speech reading! But this teleprompter is a through-the-lens prompter where you look at the camera, (like the newscasters use,) and McCain doesn’t use it well. Look at McCain as he is looking at the camera (teleprompter) 80% of the time rather than looking at his audience (or two audience focal points.) The camera should just be allowing us, the TV viewer, to observe the triumphant event. The experience should be of us as observers of an event with McCain talking to his supporters, not us being directly pitched to, as it appears. At least Senator McCain is definitely more energetic and confident in this victory, but it could have been so much better if he was trained in how to use the teleprompter well. Or didn’t have to read speeches at all. Like Steve Jobs.

Steve Jobs

There has been much written on Steve Jobs’ communicating ability on this blog and others. He is a fantastic communicator from the stage (and was my #1 Best Communicator of 2005), and he is very prepared and rehearsed. He has a script. But he does not read it, and he communicates as if he is talking directly to the individuals in the audience. It’s almost as if it’s a conversation, but it’s not casual, and is very high energy. Even if he didn’t happen to have great visuals, he connects with his audience. He creates a unique, successful communication experience.

After all, where else in corporate America would we see many thousands of people paying from $50 to hundreds of dollars to stand in line for hours in hopes of getting in to see a CEO announce his new product line. And a thousand or so don’t even get in, but they stand in line in hopes… That’s the Steve Jobs MacWorld experience. And Jobs uses oratorical devices, but he does not speak oratory, or use teleprompters.

The Age of Oratory

Although the age of oratory may seem irrelevant to today’s business communicators, we can learn a lot from the best, Dr. Martin Luther King. We can learn how to have a script, and not abuse it. We can learn how to be prepared, yet have a message that comes from the heart. And we can learn by watching a master create a communication experience that changed the course of a nation.

Happy Birthday Dr. King!