Fake It Till You Become It

Several of our program leaders use the phrase, “Fake it till you make it” when they are coaching. I prefer to raise the bar on that challenge.

Do as social psychologist and HBS Professor Amy Cuddy says: Fake it till you become it.

Amy’s TED talk is filled with reasons why we need to be aware of our body language and what we’re communicating non-verbally. Our body language influences the way people feel about us – and according to her research, it can also change the way we think and feel about ourselves.

If we use what she calls power poses (think “Y” in “YMCA,” along with these other examples), we can actually convince our bodies – physiologically – that we have confidence and power. Just by switching their non-verbal behaviors, subjects in her study showed a 10% increase in testosterone (the hormone which makes you feel assertive) and a 25% decrease in cortisol (the hormone which causes stress). In short, we turn into more confident people just by changing our stance.

We’re thrilled to connect this research to our teaching.

One of the concepts we teach is, “Go big, and go home.” This requires you to use big sweeping gestures and rest your hands at your sides. It’s not something you learned in your college public speaking course, but it’s extremely effective. When you use big gestures, your vocal cords automatically open up, and you sound more excited. And when you rest your hands, your words will have greater impact, too.

Yet…it’s uncomfortable at first. It feels like we’re doing something wrong, something fake. Actually, this should feel uncomfortable – the same way it once felt uncomfortable to ride a bike or drive a car. It takes 21 days to change a habit. So if you keep faking it, you’ll eventually be as natural, sincere and confident as you appear to be.

Take Sheryl Sandberg, one of our Top Ten Communicators of last year. In her new book, Lean In, she cites personal experiences (from aerobics class to marital tiffs to business moves) and the research by Dana Carney, Amy Cuddy and Andy Yap. She advocates using the “fake it” strategy to boost confidence. She claims that confidence is a self-fulfilling prophecy, and I agree.

So don’t just fake it until you make it.

Fake it until you become it.

 

Behavior Reigns – Lessons from the Debate Front

“We don’t ‘know’ our presidents. We imagine them. We watch them intermittently and from afar, inferring from only a relatively few gestures and reactions what kind of people they are and whether they should be in charge. Much depends on our intuition and their ability at a handful of opportune moments to project qualities we admire and respect.” -Meg Greenfield, Newsweek Magazine

A Presidential debate is not an intellectual exercise – neither a lecture, nor speech. It is a communication experience where we gain the measure of the man – where we experience his (or her) confidence, trust, and believability more by behavior than words.

The first Presidential debate is a vivid example. Mitt Romney’s acknowledged “victory” over President Obama was not so much what he said, but how he said it. And what he did. Here are the behavioral contrasts that stood out – in order of importance, as there is so much more one could say.

  • Energy – We often say, “Communication rides energy.” and it couldn’t have been more evident. Romney was Mr. High Energy – voice vibrant, expressive face, and gestures wide. Obama, on the other hand, was surprisingly subdued, with his head often down, and he stayed that way for 90 minutes.
  • Eye Communication – The single most important skill, and never more apparent than in Romney looking directly at Obama when he was talking to him, AND when he was listening. Obama surprisingly looked down at his notes, and at moderator Jim Lehrer, more than he looked at Romney.
  • Verbal authority – Romney interrupted without hostility, but to make his point, or correct, or counter. He controlled the conversation.
  • Posture – Romney had a confident, forward lean, both feet on the floor even though behind a lectern. Obama was seen several times leaning against the podium with a foot raised behind him – more off balance than confident.
  • Smile – Both smiled, and smiles connect. But Romney did much more so. Obama would flash a big smile when greeting and finishing, but not much during the debate. Romney’s face was very open when questioning or making a statement – though his pursed lips when listening to Obama was a negative. Watching at home, I felt it was telling that my 7 year old said he liked Romney more. When I asked why, he said, “Because he’s funny and smiling more.” Not far off from what Chris Mathews said that if you mute these debates – you really get most of what happened in this debate.
  • Looseness – Obama is always loose. He’s an athlete who walks and gestures with an ease that is open. And it’s that loose and open vs stiff and closed that increases our trust and likeability in a person at an unconscious level. Romney’s gestures are open, but he walks with a stiff, quick pace that is, well, stiff. In the debate he didn’t have to walk, so we didn’t see his usual stiffness. Watching for 90 minutes we get a very different impression and forget the stiffness from the campaign trail.

We can all learn from watching people under pressure, making the unconscious conscious, and knowing what works to make a positive communication experience, and what doesn’t.

Stay tuned for the next debates. And watch them closely. The words are important, but behavior reigns.