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	<title>Decker Blog &#187; blackberry abuse</title>
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	<description>Create Your Communications Experience</description>
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		<title>10 Steps to Make Your Meetings Better</title>
		<link>http://decker.com/blog/2009/03/10-steps-to-make-your-meetings-better/</link>
		<comments>http://decker.com/blog/2009/03/10-steps-to-make-your-meetings-better/#comments</comments>
		<pubDate>Fri, 20 Mar 2009 15:37:47 +0000</pubDate>
		<dc:creator>Bert Decker</dc:creator>
				<category><![CDATA[Leadership and Communications]]></category>
		<category><![CDATA[Meetings]]></category>
		<category><![CDATA[Video - Use It]]></category>
		<category><![CDATA[Web/Tech]]></category>
		<category><![CDATA[better meetings]]></category>
		<category><![CDATA[blackberry abuse]]></category>
		<category><![CDATA[Twitter]]></category>

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		<description><![CDATA[Meetings &#8211; We all have &#39;em, can&#39;t live with &#39;em, and can&#39;t live without &#39;em. BNET did a video interview with me on some key points to communicate more effectively through meetings. Here are some additional tips we give to our clients at Decker Communications, Inc., where we train people to communicate effectively &#8211; I call them the 10 Steps to Better Meetings: 1. Cut the meetings you have in half. Cut the time of the meetings that remain in half. This assumes you are the leader of the meetings. Unproductive talk and time will fill the space of long [...]]]></description>
			<content:encoded><![CDATA[<p><span style="font-size: 10pt; color: black; font-family: Arial;"><strong>Meetings</strong> &#8211; We all have &#39;em, can&#39;t live with &#39;em, and can&#39;t live without &#39;em. </p>
<p><span style="font-size: 10pt; color: black; font-family: Arial;"><a href="http://www.bnet.com/"><br /></a></p>
<p><span style="font-size: 10pt; color: black; font-family: Arial;"><a href="http://www.bnet.com/">BNET</a> did a <a href="http://blogs.bnet.com/intercom/?p=231"> video interview</a> with me on some key points to communicate more effectively through meetings. </p>
<p> <object height="350" width="425"><param name="movie" value="http://www.youtube.com/v/J2yO_sPW_5E" /><param name="wmode" value="transparent" /><embed height="350" src="http://www.youtube.com/v/J2yO_sPW_5E" type="application/x-shockwave-flash" width="425" wmode="transparent" /></object></p>
<p><span style="font-size: 10pt; color: black; font-family: Arial;">Here are some additional tips we give to our clients at Decker Communications, Inc., where we train people to communicate effectively &#8211; I call them the 10 Steps to Better Meetings:</p>
<p><span style="font-size: 10pt; color: black; font-family: Arial;"></p>
<p>
<strong><span style="font-size: 10pt; color: black; font-family: Arial;">1. Cut the meetings you have in half. Cut the time of the meetings that remain in half.</strong></p>
<p><span style="font-size: 10pt; color: black; font-family: Arial;">This assumes you are the leader of the meetings. Unproductive talk and time will fill the space of long meetings &#8211; <a href="http://en.wikipedia.org/wiki/Peter_principle"> The Peter Principle</a> in action.</p>
<p><span style="font-size: 10pt; color: black; font-family: Arial;"></p>
<p>
<strong><span style="font-size: 10pt; color: black; font-family: Arial;">2. Have an agenda.</strong></p>
<p><span style="font-size: 10pt; color: black; font-family: Arial;">Bullets<br />
only, direction driven, not &quot;update&quot; driven. It also helps to<br />
distribute in advance by email if you have time and access. </p>
<p><span style="font-size: 10pt; color: black; font-family: Arial;"></p>
<p>
<strong><span style="font-size: 10pt; color: black; font-family: Arial;">3. Be on time.</strong></p>
<p><span style="font-size: 10pt; color: black; font-family: Arial;">Start<br />
on time. Model your time at the beginning so people know you respect<br />
their time. Don&#39;t wait for stragglers, and don&#39;t catch up items for<br />
late comers (unless it happens to be the boss.)</p>
<p><span style="font-size: 10pt; color: black; font-family: Arial;"></p>
<p>
<strong><span style="font-size: 10pt; color: black; font-family: Arial;">4. Be controversial.</strong></p>
<p><span style="font-size: 10pt; color: black; font-family: Arial;">Not outlandish, but stimulate <a href="http://www.amazon.com/phrase/robust-dialogue/ref=sip_bod_2/103-7394890-8317413"> robust dialogue</a>.<br />
The reason most meetings are boring is because most meetings are<br />
boring. As the meeting leader, it&#39;s up to you to make it interesting.</p>
<p><span style="font-size: 10pt; color: black; font-family: Arial;"></p>
<p>
<strong><span style="font-size: 10pt; color: black; font-family: Arial;">5. Have a focus, a Point Of View.</strong></p>
<p><span style="font-size: 10pt; color: black; font-family: Arial;">Meetings should not be <strong><span style="font-size: 10pt; color: black; font-family: Arial;">primarily</strong><span style="font-size: 10pt; color: black; font-family: Arial;"> for updates and information exchange, but for action, discussion and direction. </p>
<p><span style="font-size: 10pt; color: black; font-family: Arial;"></p>
<p>
<strong><span style="font-size: 10pt; color: black; font-family: Arial;">6. Use intentional eye communication.</strong></p>
<p><span style="font-size: 10pt; color: black; font-family: Arial;">As<br />
a leader, look at everyone or they won&#39;t feel included. And when you<br />
want someone to speak up more, glance at them. Skillful eye<br />
communication can direct and influence without words.</p>
<p><span style="font-size: 10pt; color: black; font-family: Arial;"></p>
<p>
<strong><span style="font-size: 10pt; color: black; font-family: Arial;">7. Be energetic – voice, gestures.</strong></p>
<p><span style="font-size: 10pt; color: black; font-family: Arial;">The<br />
Shadow of the Leader. Your enthusiasm will drive others. And if you&#39;re<br />
not the leader, the more energy and interest you show the more likely<br />
you will become one.</p>
<p><span style="font-size: 10pt; color: black; font-family: Arial;"></p>
<p>
<strong><span style="font-size: 10pt; color: black; font-family: Arial;">8. </strong><span style="font-size: 10pt; color: black; font-family: Arial;"><a href="http://www.bertdecker.com/experience/2006/08/stop_blackberry.html"><strong> Avoid Blackberry Abuse.</strong></a></p>
<p><span style="font-size: 10pt; color: black; font-family: Arial;">(See Bonus #1 below.) If you are not encouraging Twitter in your meeting, you must be<br />
<strong>interesting</strong>. If the meeting and you are interesting, people won&#39;t go to<br />
Twitter on their own, or their IM&#39;s and emails on their iPhones and Blackberrys. Set your ground rules for what you want to accomplish, and then accomplish it by relevance, vitality, energy and interest.</p>
<p><span style="font-size: 10pt; color: black; font-family: Arial;"></p>
<p>
<strong><span style="font-size: 10pt; color: black; font-family: Arial;">9. Drive to action steps.</strong></p>
<p><span style="font-size: 10pt; color: black; font-family: Arial;">Meetings should create actions, not informational data dumps. Be intentional.</p>
<p><span style="font-size: 10pt; color: black; font-family: Arial;"></p>
<p>
<strong><span style="font-size: 10pt; color: black; font-family: Arial;">10. End with a bang, not a whimper.</strong></p>
<p><span style="font-size: 10pt; color: black; font-family: Arial;">Most meetings peter out. Not only end with an action step(s) , close it off with an upbeat quote, story or video clip. Be creative &#8211; and your meetings will be too.</p>
<p>
<strong><span style="font-size: 10pt; color: black; font-family: Arial;"><a href="http://www.decker.com/blog/wp-content/uploads/Typepad/a/6a00d8341d71f353ef0111690e679d970c-pi" style="float: left;"><img alt="IPhone" border="0" class="at-xid-6a00d8341d71f353ef0111690e679d970c " src="http://www.decker.com/blog/wp-content/uploads/Typepad/a/6a00d8341d71f353ef0111690e679d970c-800wi" style="margin: 0px 5px 5px 0px;" title="IPhone" /></a><br />
Bonus #1:</strong><span style="font-size: 10pt; color: black; font-family: Arial;"><br />
Decide whether or not you want to encourage people to Twitter during the meeting or not. (See <a href="http://www.bertdecker.com/experience/2009/03/speakers-be-aware-twitter-is-coming.html">Speakers &#8211; Be Aware Twitter Is Coming</a>) It can be an interesting and engaging tool, or it can be a total disruption. Be intentional. Be smart.</p>
<p><span style="font-size: 10pt; color: black; font-family: Arial;"></p>
<p><span style="font-size: 10pt; color: black; font-family: Arial;"><strong>Bonus #2: </strong>Get a Flip Video and record your meetings on video or DVD &#8211; put one up in the back of the<br />
room to see how you and others interact and behave. Observed behavior<br />
changes.</p>
<p><span style="font-size: 10pt; color: black; font-family: Arial;"></p>
<p>
<strong><span style="font-size: 10pt; color: black; font-family: Arial;">Bonus #2:</strong><span style="font-size: 10pt; color: black; font-family: Arial;"> Buy and read <a href="http://www.amazon.com/exec/obidos/ASIN/0787968056/immaculate-books"> &quot;Death By Meeting&quot;</a> by <a href="http://www.tablegroup.com/"> Patrick Lencioni</a>,<br />
a great speaker and consultant. There is a plethora of good advice and<br />
concepts in his book that will change the way you run your meetings.</p>
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