“Let there be peace for all. Let there be justice for all. The sun shall never set on such a glorious human achievement.” – Nelson Mandela
We join the rest of the world to celebrate the incredible impact and legendary life of Nelson Mandela. While much can be said about his character, his integrity, his leadership and his vision, the world is also losing a tremendous communicator. A trailblazer, peacemaker, leader and role model, we thank Nelson Mandela for the infinite lessons– among them, how to be a better communicator.
6 Communications Lessons We Can Learn from Nelson Mandela:
Maintain Humble Confidence. Even in the later part of Nelson Mandela’s life, after he had already proved his stripes as an international leader, he never let it get to his head. Exemplified in this clip from his interview with Oprah Winfrey in 2000, Nelson Mandela kept his focus on his team and his collaborators. Be confident – and stay humble.
Don’t Forget to Say Thank You. One of the best things you can do as a leader is to say thank you. It communicates gratitude, encouragement and positive reinforcement. During his first public speech after over 27 years in prison, Nelson Mandela was greeted to thunderous applause. Though his remarks were short, he started by saying thank you, and he closed by saying thank you. Remember your listeners – and never forget to thank them.
Change is a Process: Keep Focusing on Continuous Improvement. Nelson Mandela worked tirelessly to create change. Ending apartheid was a long battle, as was leading South Africa. Nelson Mandela even retired from retirement to champion new causes, foundations, funds, and scholarships. Change is a process. There is always something for each of us to work on – personally and professionally. Never stop making improvements.
I’ve heard over 100 presentations on philanthropy and giving. I spend a lot of time recording people speaking on video. Luckily, many of us are motivated to give back, and we want to urge others to do the same. This is not a complaint – instead, there is a great … Continue reading →
In case you hadn’t noticed, the concept of story is pretty hot right now. Basically every industry endorses it as its #1 bit of advice, with entire companies popping up to “help tell your story.” There are two avenues of storytelling. First, there is the simple method of telling what … Continue reading →
It’s rare to catch me watching a commercial. But somehow, between DVR, my kids, Twitter and all the emails in my inbox, there I was, feeling affected by 60 seconds of brilliance. Don’t think it can happen to you? Then watch below: The genius of this ad comes from a … Continue reading →
So many of our clients inquire about how to lead a panel, how to be a part of a panel, and/or how to be a moderator. We’re always looking for examples, and when you can – follow the example of a rock star. When Bill Clinton was late to a … Continue reading →
We love the ideas, stories and behaviors we see on Shark Tank. Unless you’ve listened to this interview with Barbara Corcoran, however, you might underestimate how important the behavior category is. What they don’t show you on TV is how long contestants wait before beginning their pitch. As Barbara tells … Continue reading →
Get to the point, or I will walk out of this meeting. It’s an aggressive approach, but this strategy works for Amazon CEO Jeff Bezos to keep meetings moving. I love that the Washington Post shared this insight because we can all learn from it. The busy CEO has no … Continue reading →
As we fulfill our mission to transform business communications, we have the opportunity to work with many great businesses and leaders throughout the world. Eliminating corporate jargon and reviewing video feedback are all part of the transformation process that develops into sticky messages, undeniable pitches, SHARPs and audience engagement. On occasion, however, we have the … Continue reading →
True or False: To be taken seriously, you have to be serious? False. People buy on emotion and justify with fact. Whether we’re presenting at a quarterly business review (QBR), in front of your board or simply touching base in a one-on-one meeting, we have to be light! But don’t just take … Continue reading →
The essence of communicating is creating an experience. Here’s the problem: It’s unconscious. We don’t think about the experience that we create. Most of us don’t even know we create one. That’s why Apple’s new ads about experience (like this one) caught our eyes. Here’s an excerpt (that we adapted … Continue reading →