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Video Blog: Take a risk, change is up to you

Ben DeckerPosted by Ben Decker   |   April 21st, 2010   |   2 Comments   |  Tweet This

Typically I video blog about a communication in current events, or who’s communicating well and who seriously needs some coaching.

But today, I’m talking about taking risks in your own communication. Take a look!


Categories: Short Bits, Video - Use It
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Video Blog: Harris Poll Top 10 Best Company Reps

Ben DeckerPosted by Ben Decker   |   April 7th, 2010   |   1 Comment   |  Tweet This

The Harris Interactive Poll came out on Monday measuring how Americans view some of the world’s largest companies. The poll revealed companies’ reputations based on six categories, suggesting that a firm’s brand identity is closely tied to how they come across with their communication.

HuffingtonPost.com did a Top 10 Most Disliked Companies in America piece yesterday, and CFO.com focused on financial comparisons, but I cover some of the Top Best from a critical communication perspective.

Here’s a quick video blog discussing why companies like Johnson & Johnson, Microsoft, SC Johnson, Google, and others have great reputations.


Categories: Newsworthy, Short Bits
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Delicious Simplicity

Kelly DeckerPosted by Kelly Decker   |   March 4th, 2010   |   3 Comments   |  Tweet This

I love gnocchi. Love. Gnocchi. In my humble opinion, it’s one of the most delicious, perfect things to eat. My favorite Italian restaurant Incontro has the best I’ve ever had.

The amazing thing is that gnocchi is crazy simple. It’s mind boggling that potatoes, flour and eggs can combine to make a fluffy, melt-in-your-mouth pillow of pure goodness.

But here’s the problem: Simple ain’t easy. I asked Incontro’s owner, Gianni Bartoletti, how they do it. You’ve got to do the right things with the potatoes, flour, and eggs to make it come together in the right way. Use the wrong kind of potato, not enough flour, too much mixing and you’ll end up with a gummy mess.

Creating a simple message isn’t easy either. We want to cram so much information, riddled with jargon, to make our point. And it’s not as if we are trying to be difficult, it’s just that we have a whole lot to say to prove our company, our products, services and ourselves. We over add and over mix our message, and the core – the most important single idea – gets lost.

Here are a couple of my favorite resources on Simplicity:

  1. Dan Heath has an excellent Made to Stick video series on www.openforum.com. Here he is talking about the first “S” (Simple!) in the SUCCESs framework.
  2. Common Craft: the dynamic duo of Lee and Sachi LeFever have made an art of explanation – to the point that you breathe a sigh of relief after watching one of their videos. They take subjects ranging from borrowing money to cloud computing and break it down into 3 minute videos in “plain English.” Here’s their explanation of Twitter.

So, keep it simple – please. For your next message – think potatoes, flour, and eggs, and mix them up just right to create a memorable experience.


Categories: Communication Skills, Short Bits

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Video Blog: 1×1 Feedback for Mayor Gavin Newsom

Ben DeckerPosted by Ben Decker   |   December 1st, 2009   |   1 Comment   |  Tweet This

Thank you for all the response on my last video blog! I’m happy to keep them coming, so here we go with a second quick video where I’ll talk about communication in the news.

Remember, I also want to give you feedback! Video tape yourself at a meeting or giving a presentation and send it to me. Getting feedback is the most essential way to take your communication to the next level.

In the meantime, here’s some more off-the-cuff 1×1 feedback, this time for San Francisco Mayor Gavin Newsom in a touchy interview on CBS5 last week.

Enjoy – and send your videos to me at blog@decker.com!

PS – Tune in early next week for more 1×1 feedback! According to the marketing department, I’ll be talking about Tiger Woods’ upcoming press conference (if it ever happens!). Can’t wait to see how he presents his point of view.


Categories: Communication Skills, Newsworthy, Political Communications, Public Speaking, Short Bits, Speakers, Video - Use It
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Video Blog: Carrie Prejean on the Today Show

Ben DeckerPosted by Ben Decker   |   November 12th, 2009   |   10 Comments   |  Tweet This

Here’s my first attempt at a video blog! This is hopefully one of many quick videos where I’ll give feedback for communication in the news.

I also want to give you feedback! Send me a video of you giving a presentation, doing Q&A, or rehearsing a speech (less than 10 mins please) and I’ll choose one to post about each week or so. Don’t worry – I’ll be very nice, but also honest so that my feedback can help.

In the video below, I’m giving some off-the-cuff 1×1 feedback for Carrie Prejean’s recent (and somewhat hostile) interview on the Today Show (1×1 feedback is a modified version of Decker’s 3×3 keepers and improvements because the video clip is so short.)

Enjoy – and send your videos to blog@decker.com!


Categories: Communication Skills, Newsworthy, Public Speaking, Short Bits, Speakers, Video - Use It
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You don’t take a wrecking ball…

Bert DeckerPosted by Bert Decker   |   November 10th, 2009   |   Leave a Comment   |  Tweet This

Here’s a great example of a metaphor from the halls of Congress, no less.

A few weeks ago Kelly posted on Obama’s “Grab a mop!” Here’s an example of the other side exemplifying skills with metaphors, analogies, and other good stickiness to make a point. Congressman Jack Kingston of Georgia gets prime time coverage here (not just C-SPAN) for visually using the 2,000 page Health Care bill and his phrase, “If your kitchen sink is leaking, you fix the sink. You don’t take a wrecking ball to the entire kitchen. This bill is a wrecking ball to the entire economy.”

The metaphor takes a complex idea like his view on health care and simplifies it in an instant. And it’s easy to visualize how outrageous a wrecking ball smashing through a kitchen would be — and that’s what he wanted to do.

So there you have it, another great sticky message. We look for them everywhere, just like raccoons look for snails and slugs under the grass in my backyard…  (well, that’s another story, but here are a few pics just so you don’t think I made that up. The best word pictures come from real life.)


Categories: Musings, SHARPs and Stories, Short Bits
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New look, expanded outlook!

Bert DeckerPosted by Bert Decker   |   October 5th, 2009   |   6 Comments   |  Tweet This

Today we’ve redesigned the blog and moved to Wordpress. More importantly though…

We’re excited about change at Decker Communications, Inc. I started this blog over four years ago (here’s the first post.) Didn’t know much about blogs then, but my ultra techie son Sam Decker (@SamDecker) of the fast growing Bazaarvoice got me started – and seems clients and others have found value over these years.

Now that my other son Ben Decker is President of Decker, and he and his ultra talented wife and Executive VP Kelly Decker have pretty much taken over managing and expanding our communications consulting and training business – it’s time for their voices to be more prominent. I’ll be continuing to post, and now and then you’ll hear from one of our Program Leaders or a guest communicator as well. Our plan is to increase the breadth and depth of our coverage while not losing focus.

We’ll continue to blog about insights, tips and new ideas on the behavior and messaging of communicating in the business world. There’s a lot of misinformation out there, and we will apply our 30 years experience of what works – so you can create YOUR communications experience – in any situation.

We’ll continue to cover personal communications, leadership influence and the impact of exploding technology in speeches, meetings and conferences. (See last post.) We’ll always have a consistent Point Of View – making the subject one of value to you, our clients and readers. But we’ll have some fresh perspectives now, and different personal approaches as well.

So thanks for subscribing and reading – and tell us what you’d like to hear about. We’ll plan to make good use of your time.


Categories: Musings, Newsworthy, Short Bits

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