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Category listings for PowerPoint Abuse - Avoid It

3 tips for presentations that stick

Kelly DeckerPosted by Kelly Decker   |   May 27th, 2010   |   10 Comments   |  Tweet This

Dan Heath has done a fantastic job putting together a series of vignettes on stickiness. Watch this clip on presentations that stick.

Let me add on to Dan’s 3 tips with a few examples we’ve seen in our programs recently:

1. Be Simple: Force yourself to prioritize. Boil down your message into one (yes, one) phrase that signifies the single biggest change in how you want people to think or act about your idea, topic, initiative, product or service.

A veterinarian from our messaging program was trying to convince pet owners that they’re overusing protein in their pet’s diets. This could easily turn into a PowerPoint nightmare of chart-by-chart comparisons of the recommended dietary allowances for carbs, protein, vitamins, etc. Instead, she focused her message and took a page right out of James Carville’s playbook, and created the Point Of View: “It’s the calories, stupid.” And then she went on,Protein alone is not the answer. It’s a balanced diet that your pet needs.”

2. Show something: One participant said that rather than decorate his slides with bullet points, and complex diagrams, that they would begin to “Deckerate” them instead. That means simplify – to the point that you might not even need a slide. Remember that slides are supposed to be a support for your presentation, not to be the presentation.

Of course, the best example of showing and not telling is all things Apple. Man, that iPad is beautiful, and yes, I want it. Apple is so good that they even get you to think that you need it.

3. Tease before you tell: Get them interested! In one of our programs last month, an exec from an insurance company announced that he was going to be doing his in-class presentation on work/life balance. Snooze. Like we haven’t heard that one before. But he began this way…first, he grabbed a flip chart and wrote “Key Clients” at the top. Then he asked everyone to write down their top 5 clients. “If those are your very best clients, you take their calls, right? You’ll let them interrupt a meeting, and always think about how you can add value.” Teaser accomplished. He continued, “Now, how many of you listed your spouse or kids on that list? It’s absolutely critical that you think of your own family as key clients.” Whoa. Mom guilt is in full effect. I’m in.

Your turn. Win a seat in our upcoming June 4 Decker Made to Stick Messaging program! Comment below with a good stickiness story and we’ll draw a winner!


Categories: PowerPoint Abuse - Avoid It, SHARPs and Stories
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A Dropped Call by Google

Kelly DeckerPosted by Kelly Decker   |   January 13th, 2010   |   2 Comments   |  Tweet This

When Google announced Nexus One earlier this week, it got a lot of press, but not just on the phone itself, which was mixed. But the press on the presentation itself wasn’t mixed – it was bad. Nancy Duarte said newscasters called it a disaster (though she liked the slides.) CNBC really panned it, calling Mario Carlos (the presenter) a ‘Johnson.’ It didn’t have to be that way. You can see the short clip of Mario below, and here’s a more complete version.

My guess is that the amount/time of preparation wasn’t the problem…it was HOW he prepared! (Which, unfortunately, is WAY too common.)

Likely spent all his time studying the market opportunity, adoption rates, features/benefits, competitive landscape, and perfecting the business abstractions.

What he shoulda/coulda/woulda done:

1. Get out of the weeds and focus on THE ONE thing, aka “The Lead of the Story.”

2. Add something (actually, anything) compelling. You’ve got to get the listener emotionally and actively engaged. We advocate using SHARPs (Stories, Humor, Analogies, References, Pictures) to help make your message sticky. He “tried” to do this by quoting a dictionary, which conjures up ZERO emotional resonance.

3. FOCUS on delivery. The falls by the wayside in so many business communications – not just the high stakes presentations. Without showing confidence and passion, he’s not motivating anyone to get that phone.

What are the takeaways?

-Prepare right

How you prepare is as important as the time in prep. It’s not just the research, the points to make, it’s also the behaviors. Communication rides energy, and there was precious little in this presentation that SHOULD have been exciting.  So…

-Rehearse right

Rehearse a lot, and rehearse on video. If Mario Carlos just rehearsed a few times, with an audience, and with video, it would have to be much improved. Observed behavior changes. I doubt if he would not get rid of his many hesitations and non-words if he had heard them. I doubt if he would have had such a flat tone if he had heard it. And I would think he’s smile a bit if he had seen it. But too late – the time to rehearse and get better is before the event. And ideally well before the event so you don’t have to think about the behaviors. Rehearsal time gives confidence in the content, as well as in oneself.

-Get good feedback

Sure there had to be some feedback on an announcement of this size, but what kind was it to result in that performance. Honest? Helpful? Performance changing? I doubt it. Probably good feedback on the content of the slides, maybe timing, and of course what to be sure to include. But feedback on the experience itself? I really doubt it.

Communication is an experience – witness the name of our blog. It is a combination of what we say and how we say it, and the great majority of the time business people treat it like a written essay. If you say the words, people may not necessarily get it. They may be tuned out. As we were to Mario Carlos, and thus to Nexus, and thus to Google. Not a good experience.


Categories: Newsworthy, PowerPoint Abuse - Avoid It, Public Speaking, Special Event
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Are you in the weeds?

Ben DeckerPosted by Ben Decker   |   November 5th, 2009   |   1 Comment   |  Tweet This

weeds4We’ve all been there – caught up in the shrinking world of tunnel vision.  But when communicating with others, being in the weeds can lose your audience.

Last week I coached two executives, neither of whom had used video feedback before.  In both of these sessions, we addressed the need to “get out of the weeds.”  Most often, when we’re in the weeds, we don’t realize it.  Having an outside perspective (such as coaching and video feedback) is important for this very reason.  When we are passionate and invested in a message, it’s our natural tendency to share as much as we can in as much detail as we can.  The material is so important, so brilliant and so valuable that we inadvertently create information overload in our fervor.

When you present your communications experience, are you in the weeds?  Consider these indicators:

  • The verbal content of your message is cluttered with verbosity, technical jargon, industry lingo, and too much detail.
  • The visuals presented are overkill (too many slides, too much text, little or no graphics).
  • Your presentation lacks stories, anecdotes, and humor.
  • Your intensity for the material blinds you from the need to connect with and engage your audience.

The answer?  Focus on two things and two things only.

  1. Your point of view:  What is the core message you want to convey?
  2. Your audience:  What’s in it for them?  What are they looking for in your message?  How can you focus on the aspects of your message that they’ll care about?

Simplify your material.  Divorce the details that excite you but alienate your listeners.  Become a master of exclusion and a facilitator of a memorable message.  Take “you” out of the message.  Focus on your listeners, learn them and create an experience that leaves an impact on them.

Want to connect your message with your audience?  Get out your weed whacker!

Photo credit: gracieshoots


Categories: Communication Skills, PowerPoint Abuse - Avoid It, SHARPs and Stories, Speakers, Video - Use It
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But PowerPoints are NOT Your Presentation

Bert DeckerPosted by Bert Decker   |   May 18th, 2009   |   16 Comments   |  Tweet This

Jobs black

With all the recent emphasis on the design of your PowerPoints (Keynote for the Mac), it’s time to revisit the fact that your visuals are NOT your presentation. You and your Point of View are the centerpiece. I think that the emphasis on PowerPoints (we’ll call them PP for brevity) is because 2008 WAS a great year for great design with the publication of Garr Reynolds’ book “Presentation Zen” and Nancy Duarte’s “slide:ology” (both still best sellers on Amazon.) Make no mistake that having powerful and visual support materials is critical to your impact. But it’s still your impact – it’s not a PP.

Keep in mind that we’re talking here about in-person presentations, not PP ‘decks’ that are designed to be used as a written report. Also, many major conferences think ‘decks’ when they ask their speakers to send in their PowerPoints in advance. Why? They are NOT their presentation! (This just happened to me, and I did it because the client IS the client. But it misses the point of the experience.)

Unfortunately we find that in about 95% of the cases for most speakers in business today their PP’s are the centerpiece of their message. They create their content around their PP’s, rather than figuring out what they want to say, and then using PP’s, (and videos, and exercises, and SHARP’s, etc.) to SUPPORT their presentation.

When it comes to persuasive impact in our communications, it is not through technology, but only with it. YOU are always the centerpiece of your presentation, and no graphically dazzling slide should ever replace you. Nor Twitter stream for that matter.

With all the advances in technology, we must continuously emphasize the critical importance of human confidence in the delivery as well as in the tools of delivery – the primary tool being yourself. With greater “high tech” we need a corresponding increase in “high touch.” Think of using videos – embed them in your PPs. And experiment with a live Twitter stream – this can be distracting in a more formal speech but is great for tech/breakout/collaborative sessions. And remember that with this advanced technology and the many more options available for visual support, your confidence and control as the centerpiece has to be even more skilled.

Jobs pics Think of Steve Jobs and why his presentations are so powerful. (He led our Top Ten Communicators of 2005 list, even before the famous iPhone announcement, and was on the list most years since.) While he uses elegantly simple slides and perfectly timed and executed demos, he remains the center of the presentation. Often, (as at the top of the screen here) he will completely clear the screen (using a black slide – that’s the way to do it) to keep the audience’s attention on his energy, on his enthusiasm, and on his words. Not the PowerPoint’s. (Or Keynote’s in this case.)

Remembering that you are the presentation, develop visuals that enhance your point of view. After all, visuals are important:

  • “I hear and I forget. I see and I remember. I do and I understand.” Cicero
  • 55% of likability – critical component of trust – comes through the visual behavior of the speaker Mehrabian
  • A 500% average increase in retention occurs when visuals are used in a presentation
  • 83% of what we know is learned by seeing and observing

Presentation Zen Slide-ology For your own personal and visual impact, see yourself on video. And
when you get to support, for great tips on presentation design, check
out Garr Reynold’s blog Presentation Zen and Nancy Duarte’s blog slide:ology.

Always keep in mind that you are your most important visual aid.
Train yourself first so that you have a confidence that never quits in
the face of new technology. And then add great design.


Categories: Communication Skills, Leadership and Communications, PowerPoint Abuse - Avoid It, Public Speaking
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PowerPoint Revolution in 2009

Bert DeckerPosted by Bert Decker   |   January 10th, 2009   |   14 Comments   |  Tweet This

PowerPoint 2009.001
Garr Reynolds and Nancy Duarte are New Communicators who have revolutionized the design of PowerPoints in 2008 with their ideas and books Presentation Zen and slide:ology. Read their books, and if you then do just two additional things you might just revolutionize your use of PowerPoints in 2009:

1. Create your PowerPoints last
2. Use Black Slides

What would you like to see in PowerPoint slide design in 2009?

was the request of Olivia Mitchell's 'group post' to several presentation experts and others, and when she posts it in the next few days on her excellent blog "Speaking About Presenting" I hunch you will see a lot of good and complimentary ideas on the design of PowerPoints. So I'm going to emphasize only TWO ITEMS here, which I find extremely important and most people miss in considering the powerful use of PowerPoints:

1. Create your PowerPoints last

There is too much emphasis on PowerPoints – they are NOT the presentation. PowerPoints ARE the presentation if you are giving out a PP deck as a written report (I'm going to use PP as the PowerPoint abbreviation here, and that includes Keynote in the Mac world as well), or you are sending your PPs to SlideShare, or in any similar instance where a PP stands alone and carries the message to a reader – then they ARE the presentation.

But here we are focusing on 'in person presentations', where the person is the center of the presentation (or should be), and the

  • behavior
  • content and
  • design support

are three parts that combine together to form the communication experience. The medium IS the message, and that medium is not the PPs, but the entire gestalt of behavior, content and design taken as a whole.

Over the PP era of the last 20 years I've seen thousands of presentations, and although most are business presentations (large audience, conferences and smaller meetings) I would estimate 90% of all types of presentations are created by people who go to their computers and start the process by using the PP outliner or going right to writing text and bullets on the slides themselves. So the end result is totally PP driven, and we have information without influence and data without emotion. Remember, Barack Obama did not get to be President by using PowerPoints.

First, figure out what your message is – what is your Point Of View, what Action do you want people to take and what are the Benefits (for them – not you.) We teach people The Decker Grid but there are many systems out there that start with the message first. Once you have your message developed – with three key points, THEN you can figure out how you are going to frame the experience to influence people to buy into your message. And THEN you go to the PPs, and create using Nancy's and Garr's ideas. (And all the other good ideas from the other posts noted above.) And in addition to PPs you have stories, humor, analogies and metaphors, quotes, video clips, etc. etc. You then have an experience.

PP 2009 pic.0022. Use Black Slides

This is a simple concept, and yet it is profound when you use it all the time. It's a game changer!

A black slide is simply a PP slide with a black background. You create a black screen. A nothing. (Not a logo.) So whenever you are not using a PP slide to support a point or visualize a concept, your screen is black. (More on Black Slides here.)

This way your presentation becomes you speaking – your energy and drive and enthusiasm – and then you can hit the clicker and draw on your PPs, hit the clicker again and go to a Black Slide as you amplify, or use props, or stories, or exercises, or word pictures, or whatever you choose. You have notes (we recommend using the Grid and Post-its) so you can pause and refer to your notes the few times necessary. But you are freed up from being tied to the PPs. And using the PPs as notes. Or reading from the PPs. Or putting people to sleep. You become a speaker!

I would say that less than 5% of presentations and speeches use the Black Slide concept. Too bad, because it is so powerful – the feedback we get from our clients is dramatic. And it has two other great benefits:

1. Black Slides clear the screen.
Too many leave old ideas on the screen as their speech moves on – you need to clear the screen of any distractions, and a Black Slide does that handily. (Don't use the 'B' button to clear the screen, because when you then use the 'B' button to go back to your PPs you take your audience back to your past idea, and it halts their thinking and your flow.)

2. Black Slides allow you to walk in front of the screen.
Most conference and meeting rooms are erroneously set up with the screen in the middle rather than off to the side. This continues the myth that PPs are the center of the presentation, rather than the presenter and his/her message as the centerpiece of influence. With black slides you can walk in front of the screen without the PP unskillfully reflecting on you. You can move around, and 'own the entire room' rather than being stuck on one side or the other.

Final note: Read all the blogs on PP and presentations from Olivia Mitchell's blog, and from Speaking on Alltop. There are a lot of good ideas and ways to design PPs, and tips and techniques. (BTW, the 2009 version of Keynote for you Mac users is sensational.) All these things are good.

But nothing will ever take away from the personal experience of the presenter with the audience – whether in business (think Steve Jobs) or politics (Barack Obama) or leadership (Winston Churchill.) And many other examples of great men and women of influence who didn't use PowerPoints as a crutch. Make yourself one of them in 2009 – don't RELY on PPs – just use them well.


Categories: Communication Skills, Leadership and Communications, PowerPoint Abuse - Avoid It, Public Speaking
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The New SlideShare Ribbon

Bert DeckerPosted by Bert Decker   |   December 15th, 2008   |   3 Comments   |  Tweet This

Slideshare_ribbon2
SlideShare is a great application most of you know about and use – it allows everyone to share PowerPoint presentations and decks easily and effectively. And among other things they have The World's Best Presentation Contest every year.

Now the SlideShare folks have come up with another new function. They worked with Microsoft on the "SlideShare Ribbon" which lets you use the full functionality of SlideShare from within PowerPoint. I think this is the first time a Web 2.0 property has been embedded so deeply into desktop productivity software.

You can download to SlideShare, upload, search, comment, and bookmark, all from within PowerPoint. And it gives the aspiring social media marketer a nice console for seeing how much reach (views, downloads, favoritings, etc).

Here is an introduction to the SlideShare Ribbon. It's a great tool, but for now it's Windows only – I understand the Mac version will be on the way before long.

So if you use PP and a PC and Windows, here is where you can get and install the SlideShare Ribbon.

PS: Here's a view of our new logo Decker_logo_2color_RGB


Categories: Communication Skills, PowerPoint Abuse - Avoid It, Public Speaking, Web/Tech
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Presentation Zen – a best blog

Bert DeckerPosted by Bert Decker   |   December 3rd, 2008   |   5 Comments   |  Tweet This

Garr Simple
If you follow blogs on communicating, you certainly know of Presentation Zen and Garr Reynolds. If not, sign on now, because…

Everytime I try to find a great post of the week in Alltop's speaking category, there rarely is any that beats the depth, interest and visual power of Garr's work.

Here is his new post and recent review of Malcolm Gladwell's Outliers – a great new book reviewed countless places. But no review is as interesting as the Presentation Zen offering.

Presentation Zen blog stands head and shoulders above most of the rest because it is:

  1. Thorough. He does his research. Presentation Zen is deep, whether exploring
    type fonts
    or kinetic typography, or a book review, or great speaking, or the subtlety (or
    power) of a TED presentation.
  2. Design oriented. Because of this Garr is visual. Almost always he has video demonstrations of his points – a great tool. And he explains in graphic terms.
  3. Personal. You know his perspective and personality. He writes with a direct and personal style. It is interesting. He gives his opinion but doesn't espouse causes that get in the way of his message. He keeps his focus on his one cause – good design.

Pres Zen
So Presentation Zen is this week's Alltop top hit. Although I think I'm going to exclude him from weekly picks from now on since he would too often be the pick. Just subscribe to his blog and get him regularly.


Categories: Communication Skills, PowerPoint Abuse - Avoid It, Public Speaking, Video - Use It, Web/Tech

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