“Let there be peace for all. Let there be justice for all. The sun shall never set on such a glorious human achievement.” – Nelson Mandela
We join the rest of the world to celebrate the incredible impact and legendary life of Nelson Mandela. While much can be said about his character, his integrity, his leadership and his vision, the world is also losing a tremendous communicator. A trailblazer, peacemaker, leader and role model, we thank Nelson Mandela for the infinite lessons– among them, how to be a better communicator.
6 Communications Lessons We Can Learn from Nelson Mandela:
Maintain Humble Confidence. Even in the later part of Nelson Mandela’s life, after he had already proved his stripes as an international leader, he never let it get to his head. Exemplified in this clip from his interview with Oprah Winfrey in 2000, Nelson Mandela kept his focus on his team and his collaborators. Be confident – and stay humble.
Don’t Forget to Say Thank You. One of the best things you can do as a leader is to say thank you. It communicates gratitude, encouragement and positive reinforcement. During his first public speech after over 27 years in prison, Nelson Mandela was greeted to thunderous applause. Though his remarks were short, he started by saying thank you, and he closed by saying thank you. Remember your listeners – and never forget to thank them.
Change is a Process: Keep Focusing on Continuous Improvement. Nelson Mandela worked tirelessly to create change. Ending apartheid was a long battle, as was leading South Africa. Nelson Mandela even retired from retirement to champion new causes, foundations, funds, and scholarships. Change is a process. There is always something for each of us to work on – personally and professionally. Never stop making improvements.
“Just look me in the eye already!” Now that’s a great title from today’s Wall Street Journal article and interview with Sue Shellenbarger. (Great exposure! At the end of the day, the eye contact piece was still ranked #1 in their “Popular Now.”) Here’s the feature. And if you want … Continue reading →
If you were a billionaire, you’d be an easy target, too. Over the years we’ve admired the communications techniques of Bill Gates (like this incredible visual aid at TED), and we’ve also picked on his behaviors (see: slouching billionaire). Yesterday, Bill Gates went under the microscope again – not for his … Continue reading →
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You’ve heard us say it before, and we’ll say it again: People buy on emotion and justify with fact. There’s no better place to watch emotions unfold than on the Super Bowl, and it’s no surprise to us that the commercials that stood out were the ones that got us … Continue reading →
When you love what you do, it isn’t considered a job – right? I continue to be amazed by the people I get to work with and the changes we see every day. It was truly an honor to be elected by our Chairman and Board of Directors to be … Continue reading →
We launched Decker Communications to transform people’s lives – a mission that remains the same today. Having held CEO leadership since founding the company in 1979, I take pride in the fact that we have helped hundreds of thousands of people improve their communications skills and lives. As Chairman of … Continue reading →
The 17th Annual Top Ten Communicators List features noteworthy successes and failures – reminding us that strong communication skills are essential. Punctuated by the summer Olympics and the election, 2012 featured many messages to rally support. Another key theme of this year was technology, with respect to both industry leadership … Continue reading →
We’ve always said that “Behavior Reigns” in these debates. This last critical Presidential Debate of this important election is no different. Obama won – but why? And did Romney really lose? What will be the communication experience left in the voters mind – when they are in the voting booth? … Continue reading →
First thoughts – they both came to play. President Obama and Governor Romney were contentious, confrontive, strong, and articulate. If you favored one guy, he won. But the audience lost. Messaging So many conflicting stories. Even the fact checkers are conflicted. I guess the best offense is a … Continue reading →