Comments on: A little eye communication goes a long way for WOMM http://decker.com/blog/2009/11/a-little-eye-communication-goes-a-long-way-for-womm/ Create Your Communications Experience Thu, 02 Sep 2010 13:39:22 -0700 http://wordpress.org/?v=2.9.2 hourly 1 By: Bert Decker http://decker.com/blog/2009/11/a-little-eye-communication-goes-a-long-way-for-womm/comment-page-1/#comment-1613 Bert Decker Thu, 05 Nov 2009 04:38:33 +0000 http://decker.com/blog/?p=593#comment-1613 Right on Jon. I wish the the world of business, and actually the world of anyone, could see your and Lisa's comments. We live - we present. Thanks for your insight. Bert Right on Jon. I wish the the world of business, and actually the world of anyone, could see your and Lisa’s comments. We live – we present.

Thanks for your insight.

Bert

]]> By: Jon Thomas http://decker.com/blog/2009/11/a-little-eye-communication-goes-a-long-way-for-womm/comment-page-1/#comment-1608 Jon Thomas Thu, 05 Nov 2009 02:15:35 +0000 http://decker.com/blog/?p=593#comment-1608 I think Lisa makes a great point. We should always be practicing "presenting". Whether leaving a voicemail, dealing with a waiter, or telling a story to some friends, there are always presentation skills that we can focus on. Anyone who thinks they can just "wing it" is fooling themselves. To comment on the post, I sometimes feel like I might care too much about the "presentation" when I'm the customer, until I read a post like this. When a waitress is engaging, funny, helpful, and goes the extra mile with no guarantee that she'll get paid for it, I appreciate it and show my appreciation appropriately, whether that be a large tip and/or giving a glowing review to the manager. On the flip side, I don't care how much experience or how many awards a vendor may have. If they don't present with passion, treating me like a valued customer (even when I'm still just a prospect), they're not getting my business. I think Lisa makes a great point. We should always be practicing “presenting”. Whether leaving a voicemail, dealing with a waiter, or telling a story to some friends, there are always presentation skills that we can focus on. Anyone who thinks they can just “wing it” is fooling themselves.

To comment on the post, I sometimes feel like I might care too much about the “presentation” when I’m the customer, until I read a post like this. When a waitress is engaging, funny, helpful, and goes the extra mile with no guarantee that she’ll get paid for it, I appreciate it and show my appreciation appropriately, whether that be a large tip and/or giving a glowing review to the manager. On the flip side, I don’t care how much experience or how many awards a vendor may have. If they don’t present with passion, treating me like a valued customer (even when I’m still just a prospect), they’re not getting my business.

]]> By: Bert Decker http://decker.com/blog/2009/11/a-little-eye-communication-goes-a-long-way-for-womm/comment-page-1/#comment-1590 Bert Decker Wed, 04 Nov 2009 19:15:01 +0000 http://decker.com/blog/?p=593#comment-1590 Doesn't it amaze you Lisa that 'presenting' is something we do all the time, yet most people it's only done from the stage or at meetings. Thanks for your comment. Bert Doesn’t it amaze you Lisa that ‘presenting’ is something we do all the time, yet most people it’s only done from the stage or at meetings.

Thanks for your comment.

Bert

]]> By: Lisa Braithwaite http://decker.com/blog/2009/11/a-little-eye-communication-goes-a-long-way-for-womm/comment-page-1/#comment-1533 Lisa Braithwaite Tue, 03 Nov 2009 19:49:36 +0000 http://decker.com/blog/?p=593#comment-1533 Great examples from "real life," Bert. If we're not practicing good communication skills when we're not onstage, they're not magically going to appear once we're in front of an audience. Great examples from “real life,” Bert. If we’re not practicing good communication skills when we’re not onstage, they’re not magically going to appear once we’re in front of an audience.

]]>