Hi. We're Decker Communications.
We consult and train businesses in communications, in what they say and how they say it. We love what we do because our programs are transformational - we see more focus, confidence and effectiveness every day. We hope these posts will provide some insight on communications, increase your awareness and even boost your impact too.
  Learn more about us
Introducing our newest program!
Introducing our newest program!A hands-on experience to boost the stickiness of your ideas... and your impact.
  Learn more
  Register

Archive for August, 2008

Sarah Palin – Communicator

Posted by Bert Decker   |   August 30th, 2008   |   Leave a Comment   |  Tweet This

The news commentators and journalists missed one very important item in the buzz around Sarah Palin’s selection – this Vice Presidential candidate is a great communicator – and that might make all the difference.

In her announcement she is forceful and confident:

   

  • She smiles confidently, is energetic and above all has great eye communication. (She is the ONLY one among Obama and McCain who knows how to use the teleprompter well.)
  • She is articulate and powerful in a large audience setting, pauses -  knows what she wants to say and says it.

Palin is personable and has a light touch:

  1. In her announcement she mentions Hillary, the glass ceiling and the ‘women’ issue with a light touch.
  2. She appears not afraid to risk.

In a one-on-one interview setting, where spontaneity is so important for politicians, she is also confident and articulate, as in this interview with Maria Bartiromo:

For a surprising contrast, Barack Obama – who has just come off a highly successful oratorical event the night before (some say his best ever) – suffers by comparison. In this short 20" clip he has 10 "ums."

So now Obama has some communications competition – this is going to be an interesting race. Can’t wait to see how Palin does under the pressure of her convention speech this week, and in the debate with Joe Biden. It would be great to see Obama and Palin debate – but in the end it is a contest at the top of the ticket. Although now the bottom of the ticket may have turned the race upside down.

Read the rest of this entry »


Categories: Communication Skills, Leadership and Communications, Newsworthy, Political Communications, Speakers
Tags:

Tweet This  |  Permalink  |  Leave a Comment



Three Lessons from Obama…

Posted by Bert Decker   |   August 28th, 2008   |   1 Comment   |  Tweet This

Obama_convention
We can all learn from Barack Obama’s acceptance speech:

1. The effectiveness of our communications determines the effectiveness of our lives.

  • Barack lost his first election to the Illinois House in 2000, won his first election in 2004 to the US Senate from Illinois, and in 2008 is the likely next President of the United States – because of his communicating.
  • His speech at the 2004 Convention vaulted him into contention, and his speaking continues to elevate his cause.
  • He is a polished, practiced orator who can also hold his own in spontaneous settings.

2. Create the moment.

  • At this speech at this moment, Obama hit substance without inspiring with rhetoric. I was actually surprised that he was not more expansive in his inspiration, but the stadium crowd and the commentators were moved. He was appropriate to the moment, he played it right, and knew exactly what he was doing.

3.Use the skills of communicating.

  • Barack Obama has practiced and learned the skills.
  • He uses the measured pause (perhaps too much so in his off the cuff remarks, but perfect for formal speaking and oratory.)
  • He uses oratorical devices (The Rule of Three, Set ‘em Up and Knock ‘em Down, Contrast)
  • He is using the teleprompter better, with three focal points at this speech vs. two. (He could actually practice this skill.)Obama_speaks

Bottom line – a very successful speech, although not as soaring as I expected.


Categories: Communication Skills, Leadership and Communications, Political Communications
Tags:

Tweet This  |  Permalink  |  1 Comment



A Heck of a Speech, and more…

Posted by Bert Decker   |   August 26th, 2008   |   Leave a Comment   |  Tweet This

HillaryThe Convention – Day Two

Wasn’t going to blog on this, but it was a heck of a night communication wise.

- Governor Mark Warner started it off with a solid hit. He was the keynote, and it will not be the equivalent of Barack Obama’s 2004 speech that rocketed Obama to prominence, but Warner was the first speaker to really do well at this convention:

  • Great message – not a cliche
  • Used the teleprompter well, by not using it much at all
  • Connected with the audience

- Governor Brian Schweitzer of Montana was then a surprise – energetic, light touch and interesting, making another hit that sent Mark Warner to third base, using a baseball analogy.

Hillary Clinton then hit the Home Run!

  • She opened with strong pride in being a mother, a Senator, and an avid supporter of Barack Obama. Singleness of purpose in her opening. Time to unite. Fight for the future.
  • Sisterhood of the Traveling Pant Suits – nice line.
  • Spoke to the future, not the past, nor of regrets.
  • Great connection, no teleprompter apparent at all. Very energetic, powerful and presidential for that matter.
  • (But why did Michelle Obama have her chin thrust forward in seeming disapproval. Actually, it may
    be the way her teeth and jaw are put together, but she COULD have smiled (she
    finally did when her name was mentioned.)
  • She took a swipe at McCain without getting her strident voice in gear.
  • She spoke of women, and Harriett Tubman – and it was obvious she was enjoying herself in giving this speech (which was truly a communication experience.)
  • Rule of three with, "Keep going… keep going…keep going." And "There is no chasm too deep, no barrier to great, no ceiling too high…" moving to a great crescendo of an ending.
  • Hillary was a big game player with a big game speech. She didn’t hold back. It was a communication experience.
  • As one commentator put it: "A clarion call of grace and power."

And more to come. As James Carville said, "The (communicating) skill at the top level of the Democratic party is as good as I’ve seen it."

With Bill Clinton and Barack Obama in the next two nights, I think he’s right.


Categories: Communication Skills, Leadership and Communications, Political Communications, Public Speaking
Tags: , ,

Tweet This  |  Permalink  |  Leave a Comment



The Conventions Begin

Posted by Bert Decker   |   August 25th, 2008   |   Leave a Comment   |  Tweet This

The Convention Communication ExperienceDem_convention

Every four years we see a communication experience in action at the conventions. Tonight we started with the Democratic Convention, and I’ll make some brief comments on (most) of the nights.

Opening Highlights. There were two:

  1. Michelle Obama – a match for Barack Obama in communicating ability. This was unlike any other potential First Lady speech ever given. She did an amazing job, hitting the right notes for the family image – with fiery rhetoric for the Obama value.

    This was not just the wife giving a biography – she was powerful. (And she used the teleprompter well.)
  2. Ted Kennedy – it was amazing that he was there and then spoke with such energy. Amazing, and like his politics or not, you have to admire him and the tradition he brought to the proceedings.

Biggest miss:

  1. Nancy Pelosi was also great at communicating the attack message, but she was not only not featured, she was almost invisible in TV coverage. You can probably only find her excerpts on CNN’s website.
  2. The Democratic Convention itself – there were more talking heads from CNN and the Networks than there were substantive messages from the podium. The producers did not use their forum well in prime time on this first night to create a memorable communication experience.

Categories: Leadership and Communications, Political Communications, Public Speaking
Tags: , , ,

Tweet This  |  Permalink  |  Leave a Comment



The Best Debate since Kennedy-Nixon

Posted by Bert Decker   |   August 16th, 2008   |   Leave a Comment   |  Tweet This

Civil_forum
The First Debate – Rick Warren with Obama and McCain

OK, it wasn’t a debate, it was better! It was historic and was what a debate should actually be – insightful, candid, conversational – where we can see the character and personality of the candidates as well as their views. And this will change the Presidential election.

When Rick Warren had a "conversation" with both Barack Obama and John McCain in his Civil Forum tonight, he set a precedent. I hope the national debate forum will change to model what we saw tonight.

All three came away winners – though perhaps Warren won the most, with McCain reestablishing himself in what is now a horse race for the Presidency. So much to say, but in a nutshell:

Time
Rick Warren:

On the cover of Time this week, on Larry King Live on Monday – what will stop him from continuing to grow in impact and in creating world change on a high level. One of the greatest communicators in person (he was one of my Top Ten Communicators of 2006 – second only to Obama!) and in print (best selling non-fiction book of all time, except for the Bible), he continued his streak. Confident and appropriate, he had great questions, and was even-handed, friendly and in control. Amazing.

Contrast:

Perhaps the best contrast of Obama and McCain (amplified in the following commentary) is to view these two clips, where Rick Warren gives exactly the same question on abortion to the two of them:

Obama gives his 1′ 20" answer, which actually went on longer.

McCain gives a 30" answer, which includes the applause.

Barack Obama:

Thoughtful, measured, knowledgeable and confident. No doubt a leader. He did away with the criticisms of not being a Christian, and not being humble. Nuanced to the max – Obama qualifies and finally gets to the point, and takes a stand when he has to. He is a GREAT communicator, and it is his communications that got him there. (He was the top communicator in my Top Ten of 2006.) He communicates as a leader.

But he didn’t exude emotion, and actually had a couple of behavioral flaws – Obama has about 3 or 4 ‘Ums" and "ahs" per minute. Thoughtful perhaps, but evidence of caution and need to say the "right" thing. He also has a severe head tilt to the right and looks down to the right – habits that are not straightforward, nor appealing. (Of course all this is at the unconscious level, but it counts.)

John McCain

Decisive, vital and energetic. A turnaround for McCain, as I was about to blog on how the race was pretty much over because Obama was so much better communicating than McCain. But not any more. McCain showed that he will be a contender – look to the Presidential Debates to perhaps make the big difference.

McCain connected emotionally with the audience, and it’s perhaps this factor alone (plus energy) that made the difference. He was humorous, specific and quick with answers, thus decisive (see his answer to the abortion question), and he didn’t have any hesitations. No "ums" or "ahs" as if he had to think, and thus confident in his answers. More importantly he used stories continuously – and good ones at that.

This now will be an interesting election from a communications point of view. There is no question that Obama will appeal to the younger, and McCain will resonate to the older. David Gergen made a great comment on whether we want a leader who is more nuanced and a conciliator (Obama) than one who is more decisive and specific (McCain).

We will see, and now the manner in which Obama and McCain communicate their vision will determine the ultimate outcome.


Categories: Communication Skills, Leadership and Communications, Newsworthy, Political Communications
Tags: , , , ,

Tweet This  |  Permalink  |  Leave a Comment



Michael Phelps and the Olympian Smile

Posted by Bert Decker   |   August 11th, 2008   |   Leave a Comment   |  Tweet This

Phelps2
I’m into the Olympics, and there’s not enough time to see it. But the Opening Ceremony on Friday – called the greatest staged event we might see in our lifetime by several observers and I think they are right – opened us all to this opportunity to see unforgettable excellence. And interesting communications insights.

A great example -  did you see those 2008 drummers in the opening number smile! I mean, here are the usually serious Chinese doing an incredibly intricate and difficult task, and smiling – so unexpectedly  No doubt they were trained to do so, and it made such a difference. See the shortened version here, and see smiles where we expect grim concentration…

Speaking of excellence, we’re going to see a lot of Michael Phelps – and I don’t think we’ll tire of him. Two reasons:

  1. He is an amazing swimmer – maybe best of all time. If he wins his eight Olympic Gold Medals, that will be irrefutable. We don’t tire of excellence.
  2. He has a winning smile. He is engaging, with an irrepressible personality – and it’s his smile that takes us in. And his irrepressible exuberance!

Watch him here. And watch him over these next few days and see if you tire of him. I doubt it.

Blair_3

A smile seems like a minor or superficial communication skill – but it is very important to creating a positive communication experience. Michael Phelps is a winner who does exactly that, as does Dara Torres, Mary Lou Retton, and dozens of Olympic champions that come to mind.
(Including our own Bonnie Blair whom we have trained for her public appearances.)

But CEO’s and leaders of companies, and any one who speaks for that matter, are winners too. Or they should appear to be when they are taking the stage and advocating their winning ideas. Yet how many smile – and show their own personality. Most are way too serious, or look grim, which is exactly the opposite of the message they most often want to convey.

"Laugh and the world laughs with you. Weep and you weep alone."

Smile and the world smiles with you, and will want to listen, and even keep you around.


Categories: Communication Skills, Musings, Short Bits
Tags: , , , ,

Tweet This  |  Permalink  |  Leave a Comment