Hi. We're Decker Communications.
We consult and train businesses in communications, in what they say and how they say it. We love what we do because our programs are transformational - we see more focus, confidence and effectiveness every day. We hope these posts will provide some insight on communications, increase your awareness and even boost your impact too.
  Learn more about us
Introducing our newest program!
Introducing our newest program!A hands-on experience to boost the stickiness of your ideas... and your impact.
  Learn more
  Register

Archive for October, 2007

Getting Into The Zone

Posted by Bert Decker   |   October 25th, 2007   |   Leave a Comment   |  Tweet This

Letting_go
"Communications is about self-control and staying on message. But it’s also about letting go…"

Although I slightly altered the opening quote of David Ignatius of The Washington Post – since he used ‘Politics’ instead of ‘Communications’ -  his great article is really about communications, not politics. There is some great learning value here in this column – and worth reading in it’s entirety.

Ignatius is ostensibly talking about Obama’s need to regain his fire (after all he WAS the #1 communicator last year!), but putting politics aside he is really talking about the ability to connect – and he references several of our past Presidents and would be Presidents:

"(Great Presidents) have the ability to enter into the moment so totally that they lose themselves and bond with their audience. Franklin D. Roosevelt could create a sense of easy intimacy even back in the days of radio. John F. Kennedy was "graceful" precisely in his unscripted moments of irreverence and wit. Ronald Reagan,
too, mastered the art of controlled spontaneity; people accused him of
reading his lines, but his real gift was an actor’s ability to
improvise."

Robert_kennedy
And as he talks about Robert Kennedy, whom I knew and described in one of my first blogs about a similar experience and also blogged about here, Ignatius describes "another tightly wound politician who found a way to let go
– and in the process moved his candidacy into a different gear. RFK is
such an icon now that we forget how cold and calculating he was through
most of his career, the opposite of his elegant and witty older
brother. But something happened.


A turning point was a speech at Kansas State University
the day after the brooding Kennedy finally announced he would run. "His
voice flat and stammering, his right leg shaking, Kennedy began
tentatively, but then cut loose," Thomas writes, and an aide said "the
field house sounded like it was inside Niagara Falls."
Thomas quotes campaign reporter Jules Witcover on how Kennedy fed off
the roiling response: "He himself seemed to be pulled up on it like a
small boy on a towering seaside breaker, riding it willingly, daringly,
with evident exhilaration."

Read the entire article in The Washington Post here, or if you don’t want the free sign on, you can get it by just continuing on here…

Read the rest of this entry »


Categories: Communication Skills, Leadership and Communications, Newsworthy, Political Communications, Public Speaking, Speakers
Tags: , , , , , ,

Tweet This  |  Permalink  |  Leave a Comment



Made To Stick in person

Posted by Bert Decker   |   October 21st, 2007   |   3 Comments   |  Tweet This

Img_0861
Img_0863
Chip Heath spoke at the MDRT’s Top of the Table meeting this past weekend, and it was great to hear him, see him and talk with him as well. Following are some of the highlights of his presentation about Made To Stick. (Oh, if you don’t know the name he’s the co-author with brother Dan Heath of that great book that we’ve reviewed here last spring.)

An interview with Chip will follow shortly, but in the meantime, here are some highlights from Chip "live:"

  • Make the stories that sell your ideas portable. Tell them simply so that other people can tell them as well, and then you will leverage your influence.
  • The great duct tape on the cover of the book was resisted by the publishers. "Too difficult," they said, and they preferred using Post-it notes on the cover – which of course don’t stick. (Which is WHY we use them in the Decker Creating Process by the way – you can move them around.) Duct Tape is sticky, and of course Chip and Dan won the argument.
  • Reminder of the SUCCES principles ("Repeating good ideas is worth repeating.")

                Simple
                Unexpected
                Concrete
                C
redible
                Emotional
                Stories

  • Chip said the most important of these is Simple. Keep it simple, get to the basic premise. (Corresponds directly to our concept of always having a "Point Of View" in any message.)Img_0866_2
  • Most important after that, I think, is Stories. And stories that contain the other parts of the SUCCES principles are the most powerful.
  • And I loved "The Curse Of Knowledge," around which Chip told several stories. What stops most business presenters is they know too much, and
    1. assume their audience understands as much as they do about their subject, and
    2. that they have to present all they know.
  • And Chip had interesting PowerPoints as support – they were spare, using little text and only ideas, but something I hadn’t seen before that worked: All text was in white on black background, in courier news type. Made it seem journalistic and authentic. Effective.

Img_0037_2
Well, I can’t really do service to a great presentation in print, and it wasn’t videotaped. Best to see Chip when you can, or read, and re-read the book "Made To Stick." It will help make you a storyteller.


Categories: SHARPs and Stories, Speakers
Tags: , , ,

Tweet This  |  Permalink  |  3 Comments



The Laugh Doctor is Back

Posted by Bert Decker   |   October 14th, 2007   |   1 Comment   |  Tweet This

Dr_kataria
Humor In Speaking was one of the more popular (and useful) posts on this site in the past 12 months – and the featured laugh Doctor is back again. Today the San Francisco Chronicle has him on the front page of the Sunday Style section – worth looking at.

And only here can you see a video version of Laugh Therapy and the Chronicle article illustrated.

Use humor in presenting yourself, but use laughter in your communicating all the time. Laughter connects with others, and as you see here, and as it says in both print and media, forced or genuine, it works. Laughing_audience


Categories: Musings, Short Bits
Tags: , , ,

Tweet This  |  Permalink  |  1 Comment



The Presidential Debates and Senator Thompson

Posted by Bert Decker   |   October 9th, 2007   |   1 Comment   |  Tweet This

Thompson_2The 2008 race for the Presidency started early, and so far the debates have not done too much. So many
candidates, so much clatter, so little distinction.

But today’s debate had something riding on it – would Senator Fred Thompson’s
late and highly anticipated entry in the race create a buzz and gain immediate support. So far – no. Typical of the early reaction is one high level comment that he "has no passion, no zeal and no apparent ‘want-to’…"

So today’s debate in Michigan is important to Thompson, if not so much the others. Did he do it – overcome the ennui that his campaign has mustered so far. Not by a long shot – and it’s both in his content and behavior. Look at the news clips and this clip and you’ll see him unsure in what he says, as if he DID retire a few years ago and was not yet back on top of it.

   

But the behavior is the tip-off for confidence and believability. Senator Thompson looks grim – just his face alone is reflective of pessimism not enthusiasm. That can work for the younger Thompson – the actor in "Law And Order" when he can be ‘crusty.’ But he’s older now, and needs to be a leader, not an actor. Even though he has Bill Clinton’s lip lick, he is tentative, and not inspiring.

Some say he is laconic, but he appeared uncomfortable, as shown by continuous head nodding and his tentative ‘ums’ and ‘ahs.’ He even lost his way. That was very surprising, as were the lack of focus, conviction and directness shown in his eyes darting about. Compare him in this clip with Mitt Romney – particularly with voice and eyes.

There is a long way to go in this race, but I’ll predict that the ultimate winner won’t be Senator Thompson – since communications is such a key part of leadership.

And based on communications, the handicappers would have to favor the one who got the biggest laugh, smooth Mitt Romney, (though he would be a bit better off if he messed his hair up now and then.) Mayor Rudy Guilani is convicting, but perhaps there’s a dark horse in Governor Mike Huckabee.


Categories: Newsworthy, Political Communications, Speakers
Tags: , , , ,

Tweet This  |  Permalink  |  1 Comment